Rugs Express Claimed 

Rugs Express is an Australian run and owned online rug retailer showcasing the very latest in rug design and trends. We have become a leader in supplying the best quality floor rugs and runners at well below in store prices.

Get inspired today by browsing thru our extensive range of modern rugs, shaggy rugs, traditional rugs, outdoor rugs and our colourful and fun kids rugs online. Adding a new rug to your room is a quick and simple solution to creating a whole new look to your home. Rugs can add beauty and warmth instantly.

Our commitment is to give our valued customers a fast, easy shopping experience at the cheapest possible prices. Please enjoy our complimentary free shipping Australia wide on all rugs online.

RETURN & EXCHANGE POLICY

At Rugs Express we understand that sometimes people like to be able to touch and feel products before buying and that’s why we introduced the 100% Satisfaction Guarantee. Customer satisfaction is our number one priority. If for any reason you are not 100% satisfied with your purchase, you can return your rug (in its original condition) within 14 days of delivery, for a full refund or exchange – no questions asked. Simply contact us with your intention to return you rug so we can provide you with the return delivery address. The buyer pays the return shipping fee, and the product must be returned in the original packaging via a courier company together with a tracking number. Please also allow three to five working days for a refund to be processed as this will allow time for the inspection and re packing of the rug returned.

MANUFACTURE FAULT RETURNS

All rugs received with a manufacture fault will be happily exchanged or refunded in full. To quality for a manufacture fault return, simply email us on [email protected] with a description of the fault and a clear photo of the fault. If Rugs Express agrees the fault is valid, we will gladly give you the option of an exchange of the same rug or a full refund. Please note that manufacture faults must be claimed within 7 days of receiving you rug.