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What
  • Bookkeeping
  • Hairdressers
  • Local Plumbers
  • Mechanics
  • Pest Control
  • Storage Units
Where

An SMS & email based feedback system to quickly defuse angry customer scenarios. An SMS & email based feedback system to quickly defuse angry customer scenarios, while enticing happy customers to leave glowing reviews.  Automatically find out what your customers think of a recent transaction, and send happy clients straight to your favourite review sites. Not every customer is going to be a raving fan. During the conversation Instant Feedback automatically finds out what you could have done better during the transaction, allowing you to upskill your staff, and improve your offering. Sometimes a customer has a bad experience. Instant Feedback quickly identifies unhappy customers and gets them in touch with your customer service team. Quick responses and solutions greatly improve customer satisfaction, and as a bonus, you get less negative online reviews!

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Instant Feedback
Show all timings
  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
  • Friday09:00 AM - 05:00 PM