AIM was founded in 2008 by Marc Telford and is a company with over 20 years global experience in the plumbing and wastewater industry.
Located in Mudgeeraba, QLD – AIM services the Gold Coast and surrounding regions offering plumbing, drainage and wastewater solutions.
We AIM to provide the best products, workmanship & service.
Marc and the AIM team focus on delivering long term sustainable solutions to their new & existing clients. Every project we knowingly commit to uphold our company’s core values.
1 – Provide the Best Quality Products
Working around the globe has given AIM an insight into the different products available and what real quality is. We are proud to be associated with two global leaders in onsite wastewater treatment, FujiClean and Klaro Graf. further to this all our plumbing equipment and supplies are sourced from local plumbing supply stores right here on the Gold Coast.
2 – Deliver High Quality Workmanship
AIM is committed to setting a new standard when it comes to workmanship. Too often companies allow for the minimum standard to be the benchmark for the workmanship they provide. As we are installing items that will be servicing your home for many years, we need to ensure each component is installed correctly and is visually appealing. regardless of quality, if a product isn’t installed correctly, you will continue to have issues that lead to costly repairs and eventually complete replacement.
3 – Ensure 100% Customer Satisfaction
AIM focuses on regularly communicating with clients to ensure their expectations regarding a project are being met. Firstly we identify a clients specific requirements & then we prioritise educating clients on what is the best solution for their specific project, & why it is the best.